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Electronic signatures are digital representations of handwritten signatures applied to documents. Digital signatures use encrypted certificates to verify the signer's identity and ensure document authenticity, providing enhanced security and legal validity.

Yes, digital signatures are valid for most business documents worldwide. However, there are exceptions in some countries.

Simplifi is a complete process automation and intelligent agreement platform, not just an e-signature tool. It seamlessly integrates with your local or cloud storage providers including SharePoint, Alfresco, Amazon S3, and Azure Blob. We offer flexible deployment options (SaaS, PaaS, or self-hosted) with easy configuration to ensure consistent data across all your systems.

Getting started is easy! Sign up for a free account, upload your first document, add recipients, and send it for signing. Our intuitive interface guides you through each step of the process.

You can sign in using your email address and password at the login page. If you've enabled two-factor authentication, you'll also need to enter the verification code sent to your device.

Click 'Forgot Password' on the login page and enter your email address. We'll send you a secure link to reset your password. The link will expire after 24 hours for security.

If you're locked out due to multiple failed login attempts, wait 15 minutes before trying again. For other access issues, contact our support team with your account email address.

Yes, you can access your Simplifi account from any device with an internet connection. Your documents and settings are synced across all devices.

You can change your password from the Security section in your account settings. We recommend using a strong, unique password for better security.

You can update your email address from the Profile section in your account settings. You'll need to verify the new email address before it becomes active.

You can customize your notification preferences from the Notifications section in your account settings. Choose which types of notifications you want to receive and how.

Go to Account Settings > Profile to update your name, company, phone number, and other personal information. Changes are saved automatically.

Simplifi offers a free Starter plan for individuals to send and sign documents. Essential plans start at $15/month with unlimited signatures. Professional is $25/month. For Enterprise plans with custom features, contact our sales team for a personalized quote. API pricing is simple and transparent at $0.72 per document signature request.

You can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and you'll be charged or credited accordingly.

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.

You can update your billing information, including payment method and billing address, from the Billing section in your account settings.

Simplifi integrates with popular cloud storage providers like SharePoint, Google Drive, OneDrive, Dropbox, Box, and AWS S3. We also support CRM systems like Salesforce, communication tools like Microsoft Teams, and automation platforms like Zapier and Power Automate.

Go to Settings > Integrations, select your preferred service, and follow the authentication process. Most integrations can be set up in just a few clicks with OAuth authentication.

Yes, you can connect multiple storage providers to your account. You can retrieve files from multiple storage providers for digital signature processing, allowing you to work with documents stored across different platforms seamlessly.

Basic integrations are available on all plans. Advanced integrations and API access may require Professional or Enterprise plans. Check our pricing page for specific integration limits.

Absolutely. Simplifi employs enterprise-grade security with AES-256 encryption for data at rest and SSL/TLS encryption for data in transit. We enhance protection with multi-factor authentication and comprehensive audit trails, ensuring your documents remain secure throughout the entire signing process.

Two-factor authentication can be enabled from the Security section in your account settings. This adds an extra layer of security to your account.

Simplifi is SOC 2 Type II compliant and follows industry best practices for data protection. We're also GDPR compliant and maintain strict data residency controls.

Yes, you have complete control over document access. You can set permissions, require authentication for viewing, and track all document activity through detailed audit logs.